Shipping

All new products qualify for free shipping to the Continental U.S.
Small items may be sent by USPS. Large items usually ship by UPS or Fedex.
New items only ship to the lower 48 States.
Used items will ship outside the U.S. only if we are contacted for an exact shipping quote.
Packages will ship within 24-48 business hours if in stock.

30 Day Satisfaction Guarantee

If you are not completely satisfied with any product, return it for a full refund of the product purchase price, full credit, or exchange of your choice. We give you 30 days from the shipping date.

The following items are returnable only if defective OR unopened/unused: strings, reeds, computer software, tubes, earbuds, earplugs, recorders, tin whistles, world wind instruments, harmonicas, drumheads, drumsticks, fog fluid, clothing/footwear, cassettes, books, CDs, DVDs, videos, cleaners, polishes, and polishing cloths. Software/soundware,cassettes, CDs, DVDs, and videos may be returned for credit only if they are in their original, sealed packaging. If defective, these items will only be exchanged for the exact same product.

Mouthpieces may not be returned due to sanitation laws.

Lynchburg Music only accepts returns made within the first 30 days from shipment.

If you find it necessary to return your merchandise, it must be shipped within the 30-day guarantee period. Please follow the return instructions printed below. All returned items must include a Return Authorization Number, be in the original packaging complete with the warranty card and owners manual, and show no signs of wear or abuse; otherwise the return will either be refused or subject to a 20% restocking fee. Credit card returns are issued a credit for purchase price. Refunds are made for product price only, excluding shipping and handling charges.

If you decide to return your shipment, please follow these steps and pack your return carefully to prevent damage in shipment. All returns must:

1. Call us at 434-237-0073 or use our contact form for a Return Authorization number (RA number).
2. Keep it in the original packaging complete with all included materials such as cases, straps, cables, care kits, certificates of authenticity, warranty cards, manuals, and any other materials that originally shipped with the instrument.
3. Item must be in brand-new condition, showing no signs of wear or use such as belt-buckle or pick scratches, scuffs, dings, or scrapes on the instrument or materials.

Terms and Conditions

Prices subject to change without notice. Prices on the web site are subject to change without notice. We accept VISA, Mastercard, Discover , Checks, and Money Orders.

We are not responsible for errors made when orders are placed. If you notice that you have made an error, please email us immediately by our contact form or call us at 434-237-0073.

There will be a $30.00 Charge for All returned checks and credit card chargebacks.

PRIVACY: We respect your right to privacy and do not disclose any of your information to other parties. We do not sell or exchange your email address with any other party.

If you have any question about our terms please call us at 434-237-0073.

Lynchburg Music Center
6006 Fort Ave.
Lynchburg, VA 24502